The shipping industry has been majorly impacted by CORONA VIRUS. recent hurricanes and wildfires have exasperated this already strained industry, causing shipping delays nationwide. please plan accordingly.
please be advised.
predicted delivery times are not guaranteed.ups is not refunding us for delivery delays of any packages! however,usps express is letting us submit claims for express only,they have approved most claims. if you choose ups and its delivered late there is no refund. if you choose usps express and your package is late we can file a claim on your behalf and a refund will be applied to your account IF THE claim is accepted
hOURS OF OPERATION
Mon-Fri
10am – 4pm Central time
Same day shipping cutoff is 2pm Central time.
Keep in mind overnight and 2 day shipping are BUSINESS DAYS. Saturday and Sunday do not count as shipping days. If you ship over night on Friday, You will be scheduled to receive it on Monday.
UPS has a strict NO REFUND policy on delayed packages in place since March.
USPS Express is approving claims on late packages on a case by case basis. If you need express and will expect a refund for delays, choose USPS Express.
Expect delays on shipping due to the Corona virus.
Saturday
8am – 10am Central time
Same day shipping cutoff is 9am Central time.
Keep in mind overnight and 2 day shipping are BUSINESS DAYS. Saturday and Sunday do not count as shipping days. If you ship over night on Friday, You will be scheduled to receive it on Monday.
UPS has a strict NO REFUND policy for delayed delivery in place since March.
If you need Express shipping and will expect a refund on delays, choose USPS Express, as UPS is NOT TAKING CLAIMS OR GIVING REFUNDS
(NO USPS SHIPMENTS ON SATURDAY, IF YOU CHOOSE THIS OPTION IT WILL SHIP MONDAY)
Expect delays on shipping due to the Corona virus.
Sunday & Holidays
Closed
UPS have announced no refund for shipping costs if there is a delay.
Expect delays on shipping due to the Corona virus.
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Clean And Safe Kratom
When you are purchasing your Kratom you are obviously looking for a place that is going to be not only keeping your safety in mind with where they are getting their own product from but how they are keeping it safe once it is being packaged and delivered.At NuWave Botanicals we understand these concerns and wanted to show what it is we are doing to combat them. Keeping our product safe is one thing, but we want to make sure that everyone purchasing from us can do so without fear. This way you can continue to enjoy your Kratom exactly how you have always wanted to.
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info@nuwavebotanicals.com
866-420-kratom (5728) Ext 100
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